Safety culture is a key factor for improvement. The Executive Committee for Risk Management and Patient Safety (ECRPS) of Verona (Italy) Healthcare Trust, which has been working for a few years to improve patient safety, decided to assess the staff culture, in order to implement the Trust’s safety program. The tool used was AOS questionnaire (a validated questionnaire widely used in Italy). All professionals of all departments were involved
Safety culture among Departments of an Healthcare Trust in Verona: results and possible solutions
ZERMAN, Tamara;PASCU, Diana Sorina;MONTRESOR, Paolo;ROMANO, Gabriele;TARDIVO, Stefano;MANTOVANI, William
2010-01-01
Abstract
Safety culture is a key factor for improvement. The Executive Committee for Risk Management and Patient Safety (ECRPS) of Verona (Italy) Healthcare Trust, which has been working for a few years to improve patient safety, decided to assess the staff culture, in order to implement the Trust’s safety program. The tool used was AOS questionnaire (a validated questionnaire widely used in Italy). All professionals of all departments were involved
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