In a global competitive scenario failures to manage operations risks and supply chain risks can have a significant negative impact on organizations. In that sense there are still some potential gaps not yet explored at the operations and risk management interface. For that reason in our contribution we explore how returns flow might be included in a Supply Chain Risk Management framework (as proposed by Manuj and Mentzer, 2008) in order to improve the capability to assess (identify-measure-analyze) operational and supply chain risks.

Managing risks behind returns flow at the interface between strategy and operations

GAUDENZI, Barbara;RUSSO, IVAN
2012

Abstract

In a global competitive scenario failures to manage operations risks and supply chain risks can have a significant negative impact on organizations. In that sense there are still some potential gaps not yet explored at the operations and risk management interface. For that reason in our contribution we explore how returns flow might be included in a Supply Chain Risk Management framework (as proposed by Manuj and Mentzer, 2008) in order to improve the capability to assess (identify-measure-analyze) operational and supply chain risks.
9789491621000
risk management; returns product; supply chain; returns management
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Utilizza questo identificativo per citare o creare un link a questo documento: http://hdl.handle.net/11562/430622
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