TESTA, Federico
TESTA, Federico
DIPARTIMENTO DI MANAGEMENT
26th Excellence In Services International Conference EISIC
2023-01-01 Martin, Jacques; Huy Hùng, Ta; Baccarani, Claudio; Testa, Federico
Analyzing tourists' expected quality factors within a destination: a survey conducted in the province of Verona
2009-01-01 Testa, Federico; Ugolini, Marta Maria; Vigolo, Vania
Barriers To Energy Efficiency For Italian SMEs: The Suppliers’ Perspective
2015-01-01 Vigolo, Vania; Testa, Federico
Corporate dimension and quality performance: an empirical analysis from the gas distribution sector in Italy
2008-01-01 Testa, Federico; Vigolo, Vania
Deregolamentazione e concorrenza nei servizi pubblici locali: alcuni spunti di riflessione
2004-01-01 Testa, Federico
Lack of competitiveness in Italian international hotel chains and proposals to improve quality in the tourism sector
2009-01-01 Testa, Federico; Ferri, M. A.
Liberalizations of the service for gas supply: not neglecting quality for clients
2007-01-01 Testa, Federico; Vigolo, Vania
Public services are changing: turning customer participation to better account
2001-01-01 Testa, Federico; Ugolini, Marta Maria
Quality in the Complex Socio-Health Services. The Alzheimer Case and the Creation of a Network Among the Involved Subjects
2005-01-01 Simeoni, Francesca; Testa, Federico; Ugolini, Marta Maria
Qualità e valore nelle imprese di servizi pubblici locali
2000-01-01 Testa, Federico
Riflessioni introduttive
2004-01-01 Testa, Federico
Rinnovabili. Il cambiamento (necessario) va governato (e non subìto)
2012-01-01 Testa, Federico
Social media communication in water utilities
2017-01-01 Sallaku, Rezarta; Vigolo, Vania; Testa, Federico
Sostenibilità: al di là del facile consenso, la necessità di individuare policy concrete ed efficaci
2019-01-01 Testa, Federico; Vigolo, Vania
The captive consumer no longer exists. Creating customer loyalty to compete on the new deregulated markets of public utilities
2002-01-01 Testa, Federico; Rienzner, R.
The current situation and the risk of a countertrend in Italy
2009-01-01 Simeoni, Francesca; Testa, Federico
The relevance of economic reasons for governmental choices on renewable energies in Italy
2011-01-01 Simeoni, Francesca; Testa, Federico
Value Creation through Focalized Differentiation and Diversification Strategies, a New Challange for the Grocery Food: Successful Italian Case Histories
2005-01-01 Testa, Federico; M., DE LUCA; A., Miglietta