Meeting local community needs. A dashboard from the stakeholder engagement experience

The paper explores how grant-making foundations widely engage local communities in decision-making processes, reporting and definition of strategies that could help the socio-economic development of the territory. Using Italian Bank Foundations (IBFs) as a case study, the paper maps the tools that enhance a dialog with the local community, and provides a valuable dashboard to support NPOs in meeting needs of local communities for long term planning and decision-making activities. A portfolio of engagement activities will be set and the engagement tools will be classified according to the levelof engagement they allow.