This article introduces the K-COM (Knowledge COMmunication) system, a web portal for knowledge management and effective communication, that has been developed as part of the italian ES-PA (Energy and Sustainability for Public Administration) project. The platform organises the set of information into Knowledge Objects (KO) within specific Knowledge Pathways (KP) regarding energy efficiency issues. A KO is a resource of a different type (audio, video, textual) placed within a specific KP and identified by an information card (Card). In particular, the application is focused on on-the-job support to Public Administration (PA) users in the field of energy efficiency. The system enables bi-directional communication with a diverse and ever-changing user base. The user categories are government decision-makers, stakeholders and technical and administrative staff employed in public and private sectors. The platform has been populated with gold resources and its usability has been successfully validated with usability tests

A Platform To Communicate Knowledge: K-COM2024 A Platform To Communicate Knowledge...

Cozza Vittoria
;
2024-01-01

Abstract

This article introduces the K-COM (Knowledge COMmunication) system, a web portal for knowledge management and effective communication, that has been developed as part of the italian ES-PA (Energy and Sustainability for Public Administration) project. The platform organises the set of information into Knowledge Objects (KO) within specific Knowledge Pathways (KP) regarding energy efficiency issues. A KO is a resource of a different type (audio, video, textual) placed within a specific KP and identified by an information card (Card). In particular, the application is focused on on-the-job support to Public Administration (PA) users in the field of energy efficiency. The system enables bi-directional communication with a diverse and ever-changing user base. The user categories are government decision-makers, stakeholders and technical and administrative staff employed in public and private sectors. The platform has been populated with gold resources and its usability has been successfully validated with usability tests
2024
Digital Library, Human-Computer Interaction, Knowledge Communication, On-the-Job Training
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11562/1121726
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