A Platform To Communicate Knowledge: K-COM2024 A Platform To Communicate Knowledge...

This article introduces the K-COM (Knowledge COMmunication) system, a web portal for knowledge management and effective communication, that has been developed as part of the italian ES-PA (Energy and Sustainability for Public Administration) project. The platform organises the set of information into Knowledge Objects (KO) within specific Knowledge Pathways (KP) regarding energy efficiency issues. A KO is a resource of a different type (audio, video, textual) placed within a specific KP and identified by an information card (Card). In particular, the application is focused on on-the-job support to Public Administration (PA) users in the field of energy efficiency. The system enables bi-directional communication with a diverse and ever-changing user base. The user categories are government decision-makers, stakeholders and technical and administrative staff employed in public and private sectors. The platform has been populated with gold resources and its usability has been successfully validated with usability tests