Rationale, aims and objective: Measuring nurse caring may provide empirical evidence to assist clinicians and administrators in making decisions. The aim of the present study was to develop a new scale, called the CARE-Italy, grounded in the Italian culture, for measuring nurses’ caring behaviours. Methods: A mixed method approach was applied in developing the instrument. The item generation and scale development were performed through a qualitative phenomenological approach and a focus group with a panel of experts. The provisional instrument was then administered to a convenience sample of 439 nurses and then questionnaire scaling and association analysis were performed. A dual scaling analysis of successive categories was performed to identify preferences on the rating scale. An item selection based on item-scale correlations and item weights was performed. Subjects’ mean scores were computed and standardized in a 100-point scale. Results: The 20 caring behaviours perceived by nurses to be the most important ones constitute the final version of the CARE-Italy questionnaire. They concern patients’ surveillance, professional relationships with patients, satisfying patients’ and family members’ practical and psychological needs, team consultation and nurses’ emotions. Conclusions: A relational and paternalistic caring approach by Italian nurses seems to be suggested. The next step of the research project will be the validation process of the CARE-Italy questionnaire with a Likert scale measuring the occurrence of the 20 caring behaviours in daily practice.

Developing a new questionnaire to measure nurse caring behaviours: a mixed method study

Elisa Ambrosi
;
Federica Canzan;Alessandra Zenere;Stefano Tardivo;Luigina Mortari;Luisa Saiani;Elisabetta Zanolin
2018-01-01

Abstract

Rationale, aims and objective: Measuring nurse caring may provide empirical evidence to assist clinicians and administrators in making decisions. The aim of the present study was to develop a new scale, called the CARE-Italy, grounded in the Italian culture, for measuring nurses’ caring behaviours. Methods: A mixed method approach was applied in developing the instrument. The item generation and scale development were performed through a qualitative phenomenological approach and a focus group with a panel of experts. The provisional instrument was then administered to a convenience sample of 439 nurses and then questionnaire scaling and association analysis were performed. A dual scaling analysis of successive categories was performed to identify preferences on the rating scale. An item selection based on item-scale correlations and item weights was performed. Subjects’ mean scores were computed and standardized in a 100-point scale. Results: The 20 caring behaviours perceived by nurses to be the most important ones constitute the final version of the CARE-Italy questionnaire. They concern patients’ surveillance, professional relationships with patients, satisfying patients’ and family members’ practical and psychological needs, team consultation and nurses’ emotions. Conclusions: A relational and paternalistic caring approach by Italian nurses seems to be suggested. The next step of the research project will be the validation process of the CARE-Italy questionnaire with a Likert scale measuring the occurrence of the 20 caring behaviours in daily practice.
2018
Caring behaviour, caring perception, clinical relationship, dual scaling, measurement, moral imperative, nursing, patient experience, person-centered healthcare, preference data, questionnaire development
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11562/1084286
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