The purpose of this study was to identify physical and psychosocial working conditions to improve well-being at work among healthcare sta. This is a potent area of inquiry given the relationship between healthcare sta well-being and service quality and other key organizational characteristics. However, while numerous studies in this area have used a quantitative methodology, very few have applied qualitative methodologies gathering subjective descriptions of the sources of well-being, providing in so doing significant data to explore in depth the factors that influence well-being in healthcare systems. We gathered qualitative data analyzing open-ended questions about risk and protective factors of well-being at work. The sample was made of 795 professionals answering an online questionnaire. Answers were coded and analyzed using the thematic analysis with an inductive approach (data-driven). We identified four themes strongly aecting professional well-being in health-care sta: Interactions, Working Conditions, Emotional Responses to Work, and Competence and Professional Growth. Our findings suggest possible strategies and actions that may be eective in helping to calibrate case-specific support and monitoring interventions to improve health and well-being of healthcare sta. We also discuss the implications of the study and suggest possible avenues for future empirical research.

Risk and Protective Factors of Well-Being among Healthcare Staff. A Thematic Analysis

Sabrina Berlanda;Federica de Cordova;Marta Fraizzoli;Monica Pedrazza
2020-01-01

Abstract

The purpose of this study was to identify physical and psychosocial working conditions to improve well-being at work among healthcare sta. This is a potent area of inquiry given the relationship between healthcare sta well-being and service quality and other key organizational characteristics. However, while numerous studies in this area have used a quantitative methodology, very few have applied qualitative methodologies gathering subjective descriptions of the sources of well-being, providing in so doing significant data to explore in depth the factors that influence well-being in healthcare systems. We gathered qualitative data analyzing open-ended questions about risk and protective factors of well-being at work. The sample was made of 795 professionals answering an online questionnaire. Answers were coded and analyzed using the thematic analysis with an inductive approach (data-driven). We identified four themes strongly aecting professional well-being in health-care sta: Interactions, Working Conditions, Emotional Responses to Work, and Competence and Professional Growth. Our findings suggest possible strategies and actions that may be eective in helping to calibrate case-specific support and monitoring interventions to improve health and well-being of healthcare sta. We also discuss the implications of the study and suggest possible avenues for future empirical research.
2020
well-being, educators in residential care, nurses, thematic analysis
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11562/1024643
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