Purpose. This paper aims at empirically examining career guidance services in terms of e-service quality, information quality and perceived value. It especially examines the perceptions of students’ quality to explore the impact of e-service quality and information quality on perceived value.

Quality and perceived value in career guidance e-services

Nicola Cobelli;Angelo Bonfanti
;
Serena Cubico;Giuseppe Favretto
2019-01-01

Abstract

Purpose. This paper aims at empirically examining career guidance services in terms of e-service quality, information quality and perceived value. It especially examines the perceptions of students’ quality to explore the impact of e-service quality and information quality on perceived value.
2019
University
Students
Career development
Website
Counselling service
Orientation tool
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11562/985222
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