The study reports the different steps of the factor analysis that was performed to develop reduced versions of the Verona Service Satisfaction Scale-82. Reduced versions have good psychometric properties
Titolo: | Factor analysis of the Verona Service Satisfaction Scale-82 and development of reduced versions |
Autori: | |
Data di pubblicazione: | 1996 |
Rivista: | |
Abstract: | The study reports the different steps of the factor analysis that was performed to develop reduced versions of the Verona Service Satisfaction Scale-82. Reduced versions have good psychometric properties |
Handle: | http://hdl.handle.net/11562/14694 |
Appare nelle tipologie: | 01.01 Articolo in Rivista |
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