The research project focuses on the use of intercultural skills among cultural operators in Verona and its province. Its goal is to assess how these professionals welcome and manage tourists in ways that promote inclusion and respect for diversity. The study explores how intercultural competence can enhance the quality of cultural experiences and support a more inclusive tourism model in the region.

Intercultural competences to promote the enhancement of Cultural and Historical Arts Heritage of a territory respecting diversity and inclusion (2025)

Apolito, Nicoletta
2025-01-01

Abstract

The research project focuses on the use of intercultural skills among cultural operators in Verona and its province. Its goal is to assess how these professionals welcome and manage tourists in ways that promote inclusion and respect for diversity. The study explores how intercultural competence can enhance the quality of cultural experiences and support a more inclusive tourism model in the region.
2025
978-963-312-427-7
intercultural communication, intercultural competences
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11562/1166307
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