Patient's appraisal of mental health care in five European countries: findings from the COFI study

Patient satisfaction with mental health care has gained considerable attention as a construct to assess in research and in routine practice as evidence suggests it has a relationship with factors such as treatment adherence and engagement with services, as well as being an indicator of quality of care. However, lack of clarity exists about methodological aspects of measuring satisfaction and on understanding factors associated with higher or lower satisfaction level. Aims 1) To update the state of the art about measures and concepts of patient satisfaction with mental health care and individuate established scales to assess it 2) To assess which patient factors are associated with satisfaction with inpatient mental health care and whether there are differences in patient satisfaction across five European countries 3) To assess which service configuration and patient factors are predictors of patient satisfaction with community mental health care after 1 year from a psychiatric hospital admission and whether there are differences across five European countries