BAGNATO, GIOVANNA
BAGNATO, GIOVANNA
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Designing customer experiential satisfaction between people- and technology-driven services: Empirical evidence from upscale restaurants
2025-01-01 Bonfanti, Angelo; Bagnato, Giovanna; Rossato, Chiara; Canestrino, Rossella
The contribution of sustainable practices to the creation of memorable customer experience: Empirical evidence from Michelin Green Star restaurants
2025-01-01 Bonfanti, Angelo; Bagnato, Giovanna; Vigolo, Vania
| Titolo | Data di pubblicazione | Autore(i) | File |
|---|---|---|---|
| Designing customer experiential satisfaction between people- and technology-driven services: Empirical evidence from upscale restaurants | 1-gen-2025 | Bonfanti, Angelo; Bagnato, Giovanna; Rossato, Chiara; Canestrino, Rossella | |
| The contribution of sustainable practices to the creation of memorable customer experience: Empirical evidence from Michelin Green Star restaurants | 1-gen-2025 | Bonfanti, Angelo; Bagnato, Giovanna; Vigolo, Vania |